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Customer Testimonials

Customer Testimonials

Customer feedback is like getting a school report. If you’ve been good, you look forward to it, and if you’ve been bad, you know you’re not going to get the Transformers toy that you’ve been wanting all year, but can’t afford on your meagre pocket-money.

On this page is a selection of the comments made by our customers over the last few months. We’ve published the good ones, but also the ones that have told us that we need to do better (together with an explanation of what we’ve done to improve).

With your help, we’ll be swimming in Optimus Primes before we know what’s hit us.

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  • Very easy website to use and a great choice of drinks!

    - Jane, Bridgwater, 27th Apr 2015 (50 minutes ago)

  • Very straight forward website to order from and a pleasure to use!

    - A E, London, 27th Apr 2015 (2 hours ago)

  • I have used Master of Malt a few times for gifts and they have never disappointed good service and such a great selection.

    - Annette, Orpington, 27th Apr 2015 (3 hours ago)

  • excellent service

    - June, Dalkeith, 27th Apr 2015 (6 hours ago)

  • I've ordered from MOM before. Excellent service!

    - Daniel, Guildford, 26th Apr 2015 (18 hours ago)


    - John, Port Glasgow, 26th Apr 2015 (20 hours ago)

  • The first time I used Master of Malt, it was to order a bottle of excellent whisky as a Christmas present. Unusually for a pre-Christmas order, my delivery was dealt with promptly, and the whisky arrived ahead of schedule. Excellent service--hence using this website again!

    - Kerry, Redhill, 26th Apr 2015 (21 hours ago)

  • Great simple service so easy to use a huge selection of different drinks, I have used this site before and a wonderful single malt was fantastic

    - Karl, Hastings, 26th Apr 2015 (23 hours ago)

  • Quick and easy - look forward to the recipients comments

    - Mathew, Mold, 26th Apr 2015 (23 hours ago)

  • Easy to use website , will check back in when gift delivered

    - Marianne, Wellingborough, 26th Apr 2015 (1 day ago)

  • Great website, very easy to navigate and great selection!

    - Richard, Shefford, 26th Apr 2015 (1 day ago)

  • all good.

    - Dinis, Leiria Portugal, 25th Apr 2015 (1 day ago)

  • Great choice, easy to use web-site. And of course superb whisky.

    - Neil, Gloucester, 25th Apr 2015 (1 day ago)

  • Very easy to order with oodles of choice. I look forward to receiving the gin.

    - Phil, Canterbury, 25th Apr 2015 (1 day ago)

  • Excellent service. I use your company as you use interlink express. Reliable delivery and you can confirm when parcels will be delivered. Never had any issues and bottles are extremely well packed. Excellent service.

    - Jan, 25th Apr 2015 (1 day ago)

  • MoM is the only place to buy whisky from, as far as I'm concerned. Choice is fantastic, and what really marks them out is the customer services - the Chaps (and Chapesses) at Master of Malt really do look after their customers

    - Mark, Evesham, 25th Apr 2015 (2 days ago)

  • Love this site, so easy to use and being a non whisky drinker buying a gift for someone its brilliant.

    - Linda, Witnesham, 25th Apr 2015 (2 days ago)

  • Unhappy that voucher used doesn't include postage charges. Poor show considering that this was a gift.

    - Duncan, Glasgow, 25th Apr 2015 (2 days ago)

  • The ordering experience went well, information set out clearly and I am now looking forward to sampling the result!!!

    - Christopher, Norwich, 25th Apr 2015 (2 days ago)

  • Really like checkout procedure - both the mock-up of the card on the right and the spacing between the 4 sets of 4 digits on the left. I bet it cuts out the mistakes (especially from whiskey drinkers).

    - Gabrielle, Frome, 24th Apr 2015 (2 days ago)

  • Very easy to use website, with an excellent selection and descriptions of all beverages being very helpful in my choice of drinks. Many Thanks

    - Kevin, Richmond, 24th Apr 2015 (3 days ago)

  • A very good and easy service to process.

    - C.b., Bournemouth, 24th Apr 2015 (3 days ago)

  • First Class . . . Many Thanks!

    - Albert, Farnham, 24th Apr 2015 (3 days ago)

  • You site is brilliant and so easy to use, no fuss, no problems, just order and send... Wonderful, thank you..

    - Anne, Montrose, 24th Apr 2015 (3 days ago)

  • I have now used the Masters of Malt site a few times and am happy with the ease of ordering, varied methods of payment and their dispatch and delivery times. All this and an excellent selection of malts. Thank you.

    - Iain, Wirral, 24th Apr 2015 (3 days ago)

  • How refreshing to use a website that appears as concerned about customer experience as its sales targets. Particularly like the large type to check credit card details - very reassuring!

    - Jill, Cheadle, 24th Apr 2015 (3 days ago)

  • Really easy site to navigate. Best price for the product purchased and really quick and easy to check out. Simple process, thank you

    - Paula, Hook, 24th Apr 2015 (3 days ago)

  • Wonderful, user friendly website. Exceptional selection. Many thanks!

    - Derek, Los Angeles, 24th Apr 2015 (3 days ago)

  • great selection of Minnie's. wish you had bigger bottles of JW blue gold, and/or green (3l, 4.5l). very well organized site ... well maintained.

    - Neil, Chesapeake Beach, 24th Apr 2015 (3 days ago)

  • very well thank thank you and the price was right & delivery excellent

    - Brian, Clanfield, 23rd Apr 2015 (3 days ago)

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Master of Malt supports responsible drinking - Sip, don't Gulp.
ATOM Supplies Ltd trading as Master of Malt. Registered office: North House, 198 High Street, Tonbridge, TN9 1BE. Registered in England & Wales. Company number 3193057, VAT number GB 662241553.