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Customer Testimonials

Customer Testimonials

Customer feedback is like getting a school report. If you’ve been good, you look forward to it, and if you’ve been bad, you know you’re not going to get the Transformers toy that you’ve been wanting all year, but can’t afford on your meagre pocket-money.

On this page is a selection of the comments made by our customers over the last few months. We’ve published the good ones, but also the ones that have told us that we need to do better (together with an explanation of what we’ve done to improve).

With your help, we’ll be swimming in Optimus Primes before we know what’s hit us.

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  • Good, clear website. Like being able to get samples then decide what to buy.

    - Penny, Aberdeen, 6th Mar 2015 (1 hour ago)

  • My go to whisky store. When you can't find it anywhere else you can normally find it here. Easy to order and check out and always well packed and shipped fast. Love it!

    - Thomas, Waldorf, 5th Mar 2015 (12 hours ago)

  • great service!

    - Fabio, Monticelli Terme, 5th Mar 2015 (20 hours ago)

  • All good so far

    - Darren, Chesterfield, 5th Mar 2015 (21 hours ago)

  • Very happy indeed. Your website is the best I have seen. Very informative, clear, easy to navigate and placing an order couldn't be more straightforward. This is only the second time I have purchased from you but I will definitely be coming back!

    - Roger, Enfield, 5th Mar 2015 (21 hours ago)

  • Good thanks!

    - Alex, Reading, 5th Mar 2015 (1 day ago)

  • Fantastic as always. Thanks!

    - Christopher, Roswell, 4th Mar 2015 (1 day ago)

  • You need more customers to do more reviews for the given products!! But that is not in your hands. Great service, and vide variety between the products and great explanations for the products.

    - Kasper, Lystrup, 4th Mar 2015 (1 day ago)

  • Hi, I really enjoyed the geography lesson whilst looking for a suitable gift for a friend at work. Great layout and description of the various whiskies. I hope John likes my choice. Thanks Rob Culkin

    - Robert, Hull, 4th Mar 2015 (1 day ago)

  • Easy, excellent service!

    - Murray, Edinburgh, 4th Mar 2015 (1 day ago)

  • I buy gifts for my fiancé from you, knowing less about whisky than most people using this site probably! Every purchase has been issue free, delivery is quick, items aren't overpriced and, to my astonishment, I've even been able to get the 'other half' to try something new with complete success. Your range of stock is fantastic and your descriptions and reviews are really helpful, and obviously trustworthy. The fact that I can order samples of very special bottles is such a brilliant idea as I can try out what to buy in the future. Serena (and David) Wiltshire

    - Serena, Salisbury, 4th Mar 2015 (1 day ago)

  • Very pleased with the service

    - Malcolm, Coventry, 4th Mar 2015 (1 day ago)

  • Extremely easy site and even easier to order from!!

    - Jonathan, 4th Mar 2015 (1 day ago)

  • Extremely easy site and even easier to order from!!

    - Jonathan, 4th Mar 2015 (1 day ago)

  • Service is always good - website is a pleasure to explore - only problem is I was teetotal until I discovered it - thanks for your help, Jade

    - Paul W, 4th Mar 2015 (1 day ago)

  • Looking forward to my order . The last time I ordered it was on time and very good service

    - Lynne, Kettering, 4th Mar 2015 (1 day ago)

  • well done, was easy, can't wait to sip that hp thank you indeed

    - Brian , Liverpool, 4th Mar 2015 (1 day ago)

  • Not happy to pay a premium for next day delivery and then told I live up a mountain so delivery may be a few days!!! ( I don't live up a mountain)

    - Raymond, Oswestry, 4th Mar 2015 (1 day ago)

  • Excellently! (in answer to 'how did we do?') Website is easy to use and great to look at. I needed to call twice to complete my order for more information and both people I spoke to were friendly and helpful.

    - Mark, London, 4th Mar 2015 (1 day ago)

  • Never even had a glitch with Master of Malt people. Most excellent service.

    - James, Trowbridge, 4th Mar 2015 (1 day ago)

  • Splendid with the payment :)

    - Marina, Stockholm, 4th Mar 2015 (1 day ago)

  • Master of malt is one of the best websites I have ever purchased from. My only gripe is that occasionally samples are out of stock or not available for some bottles. (Benromach for example)

    - Daniel , London, 4th Mar 2015 (1 day ago)

  • very quick and easy - thank you

    - Nicholas, Chester, 4th Mar 2015 (1 day ago)

  • very quick and easy - thank you

    - Nicholas, Chester, 4th Mar 2015 (1 day ago)

  • I'd like to be able to select a FedEx location to have it delivered to. I'm never home when they deliver so it would save a step.

    - Christopher, Las Vegas, 4th Mar 2015 (2 days ago)

  • So excited that you have samples! I can't wait to have my tasting.

    - Wendy A., 4th Mar 2015 (2 days ago)

  • I totally loved the samples that I put together for valentines day - now putting together another sample for tasting for an upcoming cruise - I *love* that I can try a huge variety and find ones (like writers tears) to fall in love with and purchase later - THANK YOU!

    - Dana, London, 3rd Mar 2015 (2 days ago)

  • really great website. easy to search & order (even on a phone)

    - Monica, South Douglas Road, 3rd Mar 2015 (2 days ago)

  • It would be nice to have a 'Buy it again' button on previously ordered products 'Impeccable service as ever'

    - David, Cobham, 3rd Mar 2015 (2 days ago)

  • brilliant website, great products, easy and fast, thanks!

    - Anne, Cheddar, 3rd Mar 2015 (2 days ago)

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Master of Malt supports responsible drinking - Sip, don't Gulp.
ATOM Supplies Ltd trading as Master of Malt. Registered office: North House, 198 High Street, Tonbridge, TN9 1BE. Registered in England & Wales. Company number 3193057, VAT number GB 662241553.