Love the service, massive range of stock, reviews, tasting notes, everything really... only thing I think you could improve would maybe be some sort of rewards or member/loyalty scheme; i.e. discount after reaching certain levels of spend, reward points to use, earn free delivery, vouchers for next purchases, etc... probably people that spend a lot more than I do but I've bought a bottle a month since February and will continue to do so from yourselves, so it's always nice to get something back (apart from the whisky!) for the money you spend. Otherwise, excellent, keep up the good work!!!