Delivery
We'll always do our best to get your order delivered on time, but if you do have any special delivery requirements – for example delivery on or by a certain time/day or delivery on a specific day - please don’t hesitate to get in touch and tell us.
UK Orders
We try to despatch orders received before 16:00 the same day and we charge a flat rate for any number of bottles to a single address. Costs range from a very reasonable £6.95 for our next day service to a market beating £4.95 for our super-saver delivery.
Worldwide orders - indicative delivery times
Please note that these transit times are in working days and that the actual delivery times will depend on your order and the delivery service chosen.
- France, Germany, Belgium, Netherlands, Luxembourg - 2 to 4 days
- Austria, Denmark, Switzerland - 3 to 5 days
- Czech Republic, Slovakia, Italy, Spain - 4 to 6 days
- Estonia, Finland, Hungary, Malta, Poland, Slovenia, Portugal, Sweden - 5 to 7 days
- Bosnia Herzegovina - 6 to 8 days
- Bulgaria - 7 to 9 days
- Norway - 7 to 9 days (but please see note below)
- Russia - 7 to 9 days
- Australia 5 to 7 days
- USA - 4 to 6 days by air, 5 to 6 weeks by sea
Please note that if your order is being sent outside the UK, you may be subject to customs charges within the destination country. Whilst Master of Malt can’t be held responsible for these - we find that most packages tend to get through unhindered, with the exception of Norway - who it turns out employ customs officers who are really, really good at their jobs...
Please note that although we will always do our level best to deliver on or before the delivery date quoted at the checkout, and will always call you if we know in advance that your order is likely to be delayed, because we use external carriers to make our delvieries we cannot offer an absolutly guaranteed service (we do have a pretty good track record though).
A signature is required on delivery for all our services - if you aren’t going to be at home, we’re more than happy to deliver to a work address. Alternatively we can request (although not guarantee) the delivery driver leave your order in a safe place or with a neighbour. Please note that parcels not signed for at the delivery address will not be insured against loss or damage. If you would like this please get in touch and tell us.