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What is your returns policy?

Technically, our returns policy can be seen here: https://www.masterofmalt.com/c/consumer-terms-of-business/. But our customer service team are very friendly and live in the real world – we’re always keen to talk through a return and help you to resolve the issue.

For example, if you change your mind about a product and wish to return it, in unopened, undamaged condition, but the ‘14 day’ limit as detailed in our terms and conditions has passed, just get in touch and we’ll see what we can do!

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