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Customer Testimonials

Customer Testimonials

Customer feedback is like getting a school report. If you’ve been good, you look forward to it, and if you’ve been bad, you know you’re not going to get the Transformers toy that you’ve been wanting all year, but can’t afford on your meagre pocket-money.

On this page is a selection of the comments made by our customers over the last few months. We’ve published the good ones, but also the ones that have told us that we need to do better (together with an explanation of what we’ve done to improve).

With your help, we’ll be swimming in Optimus Primes before we know what’s hit us.

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  • very friendly satff and very easy to use website!

    - Lindsay, St. Helens, 24th Oct 2014 (1 hour ago)

  • Great site and nice integration with Amazon - very handy and well appreciated by this avid Internet shopper.

    - Sam, 24th Oct 2014 (1 hour ago)

  • easy to use, however the form filling in is a little jumpy on my iPhone, which made the process slightly tedious.

    - Alex, Edinburgh, 24th Oct 2014 (2 hours ago)

  • Very easy and quick to place order

    - Charlene, Coolock Village, 24th Oct 2014 (2 hours ago)

  • A great range. Site very easy to navigate and ordering even easier. Love that I was able to buy a sample first.

    - James P, 24th Oct 2014 (2 hours ago)

  • good site. quick and easy to use. just have to see if all arrives intact.

    - Jon, Bristol, 24th Oct 2014 (3 hours ago)

  • Excellent range and easy website.

    - John, Manchester, 24th Oct 2014 (4 hours ago)

  • Really user friendly website checkout process only takes a few minutes. Really looking forward to this years Whisky advent Calender arriving.

    - Louise, Walsall, 24th Oct 2014 (8 hours ago)

  • I have ordered from MoM a few times now for gifts for liquor lovers. I love the fact that they have such a huge variety of unusual but quality products, the gifts have gone down a treat! Have finally got round to ordering for myself and can't wait. Delivery has always been prompt with no issues.

    - Kerry , Haslemere, 24th Oct 2014 (9 hours ago)

  • Fabulous, as always :)

    - Will, Cambridge, 24th Oct 2014 (9 hours ago)

  • GREAT

    - Joshua, Oceanside , 24th Oct 2014 (12 hours ago)

  • I bought this for my son last year and the service was second to none.

    - Ken, Bedford, 24th Oct 2014 (12 hours ago)

  • Awesome!! I tried to purchase through a rival site (Flaviar to be precise) and their website is ridiculous...and they were sold out of my item. Thanks for a smooth ordering process!

    - Mary, Tulsa, 24th Oct 2014 (16 hours ago)

  • love the selections and description of every product, makes buying a gift for someone else very easy

    - Emma, Addlestone, 23rd Oct 2014 (21 hours ago)

  • Suberb website. A prime example of a good webstore and the tasting samples are a great!

    - Juuso, Helsinki, 23rd Oct 2014 (22 hours ago)

  • happy with all purchases made and service given thank you

    - Sue, Doncaster, 23rd Oct 2014 (22 hours ago)

  • This a fantastic site - a huge range, excellent prices, and easily navigable.

    - Alison , Northampton, 23rd Oct 2014 (23 hours ago)

  • Great site - so easy to find the right gift

    - Martin, Calne, 23rd Oct 2014 (1 day ago)

  • What terrific customer service...I am from Canada so you can't ship here, I emailed back and forth with both Melissa (last summer) and Lisa (today), and they were both so wonderfully kind and helpful, as I organized to have my order shipped to a colleague in South Carolina, where I will attend a conference November 4-7. If it arrives in time, I can pick it up there and bring it home safely- and win an award for the Best Gift Giver ever when I give the advent calendar to my husband, and the Mortlach Rare Old to my 90 year old father-in-law (we were recently at a charity event and they served the Mortlach Rare Old and he did a little jig, he liked it so much. We can't get it in here in Ontario yet). So, thanks very much! You can happily share this feedback...after December 1, so we don't spoil the surprise ;-)

    - Susan, London, 23rd Oct 2014 (1 day ago)

  • As always my experience on the Masterofmalt website was great and as I have said before the site is like visiting Alladins Cave for lovers of fine drinks.

    - Robert Wardell, Hull, 23rd Oct 2014 (1 day ago)

  • I'm very happy with the service I received. The layout of the website is such that all instructions are very clear, making it very easy to navigate. Thank you for your service.

    - Evan, Minneapolis, 23rd Oct 2014 (1 day ago)

  • Great website, easy to use, fantastic choice. I'll be back to order one of your amazing advent calendars! Thank you. Rosie (ordering from Canada, please deliver here soon!)

    - Mary-rose , Gillingham, 23rd Oct 2014 (1 day ago)

  • Hi Guys Love your site but just one idea, I often want to order and things are out of stock it would be great if you could mail me when they are back in which would save loads of time having to check, Always had excellent service from you and rate you as by far the best on-line site Thanks Julie

    - Julie, Dorset, 23rd Oct 2014 (1 day ago)

  • I thought the highlands delivery notice was very funny! I'm glad to know some people still have a sense of humour!!

    - Callum, Grantown-on-spey, 23rd Oct 2014 (1 day ago)

  • I thought the highlands delivery notice was very funny! I'm glad to know some people still have a sense of humour!!

    - Callum, Grantown-on-spey, 23rd Oct 2014 (1 day ago)

  • Great range of products and an easy to use website. all in all very good .Thanks

    - Sue, Ventnor, 23rd Oct 2014 (1 day ago)

  • Excellent service. Massive selection of unusual spirits that I would never have known about. No more drinking something akin to paint stripper now I can try a tester sample first!

    - Gill, 23rd Oct 2014 (1 day ago)

  • Love how friendly the Masters of Malt team are - can't fault the service, the choice of booze or the Sunday night tweets. Very happy but can't stop ordering from these guys!

    - Joanne, Wolverhampton, 22nd Oct 2014 (1 day ago)

  • easy to use / order on phone

    - Geraldine, Winchmore Hill, 22nd Oct 2014 (1 day ago)

  • Your website is a gift-giver's dream! So many wonderful gift ideas for the whisky lover. I will definitely be back.

    - Teresa, St Louis, 22nd Oct 2014 (1 day ago)

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Master of Malt supports responsible drinking - Sip, don't Gulp.
ATOM Supplies Ltd trading as Master of Malt. Registered office: North House, 198 High Street, Tonbridge, TN9 1BE. Registered in England & Wales. Company number 3193057, VAT number GB 662241553.