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Customer Testimonials

Customer Testimonials

Customer feedback is like getting a school report. If you’ve been good, you look forward to it, and if you’ve been bad, you know you’re not going to get the Transformers toy that you’ve been wanting all year, but can’t afford on your meagre pocket-money.

On this page is a selection of the comments made by our customers over the last few months. We’ve published the good ones, but also the ones that have told us that we need to do better (together with an explanation of what we’ve done to improve).

With your help, we’ll be swimming in Optimus Primes before we know what’s hit us.

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  • You guys are great.. Simply put.. Great. Such fast service.

    - Brett, Prestatyn, 22nd Oct 2014 (7 hours ago)

  • Website was easy to use and intuitive. Got me to the malts I wanted quickly with ready access to reviews.

    - Michael, Medford, 21st Oct 2014 (10 hours ago)

  • Great selection, fast web site - this is important, so many sites are slow and there's no need for it. Easy payment. What's not to like ?

    - Stephen, Letchworth Garden City, 21st Oct 2014 (10 hours ago)

  • great user experience - very good web ordering on mobile, recommended!

    - Laurence, Finchley, 21st Oct 2014 (10 hours ago)

  • What a fabulous trove of vodkas ... Very pleased with website ... I will be returning and wait in anticipation for my first shipment

    - Yvonne , Benfleet, 21st Oct 2014 (11 hours ago)

  • excellent service so far - i needed some clarification on one of the products and my query was answered promptly and with additional information.

    - Agnieszka, Witney, 21st Oct 2014 (12 hours ago)

  • Easy system to browse and buy.

    - Rachel, Stoke-on-trent, 21st Oct 2014 (15 hours ago)

  • Very easy and very helpful also very quick! a life saver actually almost missed the birthday this rum was for, thanks

    - Aaron, Dundee, 21st Oct 2014 (15 hours ago)

  • bought as a gift , I am not educated in the world of whiskey but found the service excellent and very informative,,,,thanks

    - Graham, Workington, 21st Oct 2014 (16 hours ago)

  • Love the funny little quips, also love the fact that you can put a free note with gift. Thankyou Sarahx

    - Sarah, Leeds, 21st Oct 2014 (17 hours ago)

  • Previous order turned up in good time and in top condition - very well packed for travel through the post. Great website with an immense range, very useful for discovering new things to try!

    - G M, Chelmsford, 21st Oct 2014 (18 hours ago)

  • Great, quick service!

    - Alex, London, 21st Oct 2014 (21 hours ago)

  • Fabulous - can't wait to give them out!

    - Karen, Hook, 21st Oct 2014 (22 hours ago)

  • What else can I say but simply the best range offered & best of service of course!

    - Joseph, No.1 Yishun Industrial Street 1, 21st Oct 2014 (23 hours ago)

  • I believe that your website design is far better than many others I've seen. It's strong, aesthetically appealing, and it is easy to concentrate on for periods of time, there is nothing that dazzles the reader. The product views are simple, and can be ordered as you like (a widely admired quality which many sites still often lack believe it or not). Each page is easy to navigate and everything is categorised and spaced very well. The transaction process was very straight forward, easy to see where I was, what I was doing, and it is made very clear what options are available to the customer from each stage. Thank you very much, Master Of Malt. A Happy Customer, Daniel Ponting

    - Daniel, Newport, 21st Oct 2014 (1 day ago)

  • excellent

    - Robert, Wimborne, 20th Oct 2014 (1 day ago)

  • Your website is a bit quirky with the address and it's possible it may need updating behind the scenes. Otherwise it has great info and good detail on your fabulous selection of whiskeys, bourbons etc. I'm always recommending you to fellow lovers of the malts. You have the best selection and I shouldn't come here as often as I do!!

    - Guy, London, 20th Oct 2014 (1 day ago)

  • I have often used Master of Malt, and never had a bad experience. It also often stocks items impossible to find elsewhere! All drinks are well packaged, often arriving slightly earlier than expected. A wonderful site I hope to use for years to come!

    - Aedan , Dunfermline, 20th Oct 2014 (1 day ago)

  • Nothing to improve. Website very clear and easy to use. I've used this site before and will again. I will also recommend to friends and family.

    - Amanda, Darlington, 20th Oct 2014 (1 day ago)

  • Delyveary charge is extremely HIGH !!!!!

    - Alexander, Plainview, 20th Oct 2014 (1 day ago)

  • I was very pleased with th eease in which I was able to place my order.

    - Robert I., Jacksonville, 20th Oct 2014 (1 day ago)

  • A nice easy site to work.So straight forward and lots of interest.Lots to look at.

    - James , Cramlington, 20th Oct 2014 (1 day ago)

  • Just placed my 2nd order within a few months. Excellent service and was very impressed how we all my bottles are protected securely from any damage. No doubt will be back again.

    - Ryan, Laindon, 20th Oct 2014 (1 day ago)

  • Seems ok , but whilst navigating your site it kept on asking me to submit page again , hopefully I don't end up with a hundred bottles lol

    - Stef, 20th Oct 2014 (1 day ago)

  • Thank you, that you contacted me, I ordered three bottles of Four Pillars about which I heard a lot of good comments, now let me tast it.

    - Horst , Landsberg, 20th Oct 2014 (2 days ago)

  • easy and convinient

    - Ulf, Lysekil, 20th Oct 2014 (2 days ago)

  • Well, I like ordering on your website. Good selection of Bourbon, the process was very easy. I'll reserve further comments until I am certain the gift was delivered. Thank you for being available.

    - Cheryl, Euless, 20th Oct 2014 (2 days ago)

  • Great ! It would be nice if delivery is free .

    - Kwok, Burnley, 20th Oct 2014 (2 days ago)

  • Very easy shopping experience. Looking forward to receiving the whisky!

    - John, Leyland, 19th Oct 2014 (2 days ago)

  • The descriptions of the whiskies are very informative, and the ordering and payment process painless. There is a wonderful range of choice.

    - Edmund, Lewes, 19th Oct 2014 (2 days ago)

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ATOM Supplies Ltd trading as Master of Malt. Registered office: North House, 198 High Street, Tonbridge, TN9 1BE. Registered in England & Wales. Company number 3193057, VAT number GB 662241553.