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Thank you for your feedback. We do appreciate the current voucher process is rather convoluted, and assure you that we are working hard to improve it as per your suggestion. This will hopefully be achieved within the next few weeks. By way of apology, we offer you this adorable photo of a Chihuahua dressed as a person https://pbs.twimg.com/profile_images/430939716696162305/Yd5d47qb.jpeg --The Chaps at Master of Malt
18th February 2014
It is extremely annoying that one cannot use the gift vouchers when purchasing whisky online from MoM. Instead one has to telephone within normal working hours. A simple tweak to the purchasing process online to bring it into line with other online retailers is needed.
15th February 2014