Sadly we can’t offer a gift-wrapping service. Our tip-top priority is making sure your bottles reach you in impeccable, absolutely perfect condition. After all, these delicious boozes are rather fragile.
We’ve honed our packaging with this in mind (super-secure air packs, meticulously-shaped boxes), which means beautiful bottles on arrival – but it also means we can’t gift wrap them.
Yes. Orders delivered to countries outside the EU will not have VAT (UK tax) charged on the purchase. Please note that depending on your order and the country the parcel is heading to, you may be liable to pay local taxes and duties on receipt of your order. We can’t accept liability for these.
Not yet! Watch this space… But we CAN get our bottles to most UK mainland postcodes within 24 hours. AND we accept next-day delivery orders up until 9pm!
Absolutely!! We are more than happy to provide recommendations. Just contact us and provide as much information as possible about the gift you are looking for (who it is for, your budget, what they have liked in the past, what type of thing you are looking for etc) and we will come back with our expert suggestions.
Alternatively, try our Gift Finder: https://www.masterofmalt.com/gift-finder/
Shipping charges are annoying. We absolutely get that. Which is why more products than ever are eligible for free shipping! These bottles are clearly marked on each product page.
In addition, all large orders over £99 heading to the UK are free! Some shipping locations remain challenging however, but we’re always working to cut those pesky shipping fees.
Our website offers various shipping options. If your order qualifies for free shipping, this option must be selected by you at the checkout, and the order will be dispatched on a free standard service with our courier.
If you require a different shipping service or speed, other options are still available at the checkout, but please be aware charges will apply.
We send email tracking information as each order is dispatched, which you can use to monitor your delivery. If you miss a delivery, or are unsure where it is, you should be able to resolve this with the courier.
However we are always here to assist if you experience any difficulties – feel free to get in touch.
Unfortunately it is not possible to pay cash on delivery. Payment is required prior to despatch. But we DO accept all major credit and debits cards, PayPal, Amazon Pay and bank transfers!
Unfortunately, we no longer ship to this destination. Sorry!
If shipping outside of the EU, your order is likely to be subject to Customs duty and taxes as it arrives in the destination country. You will be contacted directly by Customs for this payment.
Unfortunately we don’t know how much the charges will be. It’s always best to get in touch with your local customs office or government website for advice before ordering.