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Master of Malt

Archives: FAQs

Can you gift wrap the bottles?

Sadly we can’t offer a gift-wrapping service. Our tip-top priority is making sure your bottles reach you in impeccable, absolutely perfect condition. After all, these delicious boozes are rather fragile.

We’ve honed our packaging with this in mind (super-secure air packs, meticulously-shaped boxes), which means beautiful bottles on arrival – but it also means we can’t gift wrap them.

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I am buying a gift for someone, but I don’t know anything about spirits! Please can you help?

Absolutely!! We are more than happy to provide recommendations. Just contact us and provide as much information as possible about the gift you are looking for (who it is for, your budget, what they have liked in the past, what type of thing you are looking for etc) and we will come back with our expert suggestions.

Alternatively, try our Gift Finder: https://www.masterofmalt.com/gift-finder/

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How do I qualify for free delivery?

Shipping charges are annoying. We absolutely get that. Which is why more products than ever are eligible for free shipping! These bottles are clearly marked on each product page.

In addition, all large orders over £99 heading to the UK are free! Some shipping locations remain challenging however, but we’re always working to cut those pesky shipping fees.

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Can you deliver to India?

Yes, we can deliver to India! However it is worth noting the Customs charges can be significant and the recipient is liable to pay them. Know Your Customer (KYC) documentation will be requested by authorities in order to finalise clearance, and these documents must match the delivery address.

We recommend contacting local Customs if you have any queries regarding the charges and documents required.

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Will there be Customs charges on my order? If so, how much will my charges be?

If shipping outside of the EU, your order is likely to be subject to Customs duty and taxes as it arrives in the destination country. You will be contacted directly by Customs for this payment.
Unfortunately we don’t know how much the charges will be. It’s always best to get in touch with your local customs office or government website for advice before ordering.

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