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Master of Malt

FAQ Tag: order tracking

Where is my order?

We send you an email with tracking information as each order is dispatched. You can use the tracking number to monitor your delivery and see where your parcel is currently held.
If you click on the link in the email it will redirect you to the tracking, or you can copy the tracking number and manually insert it on the couriers website below.

For DPD tracking https://www.dpdlocal.co.uk/service/

For Evri tracking https://www.evri.com/track/#/

or download the app to divert or track your parcel

Play Store: https://play.google.com/store/apps/details?id=com.hermes.hercules

App Store: https://apps.apple.com/gb/app/evri/id1446461114

For Parcelforce tracking https://www.parcelforce.com/track-trace

If you miss a delivery, or are unsure where it is, you should be able to resolve this with the courier directly
However we are always here to assist if you experience any difficulties – feel free to get in touch [email protected] or +44 (0)1892 888 376

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Where is my order confirmation?

We send your order confirmation to the email address given at the checkout, and this should wing its way to you within minutes of the order completion.
If you can’t find your email, do double check your junk folder. And do add us to your safe senders list – we promise we’ll never spam you!

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