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Consumer Legal Stuff

Terms for our retail consumers

The terms which apply to private retail consumers of Master of Malt can be found as follows. Please read them carefully. 

Terms What they mean for you (a quick summary)
Consumer Terms of Business These terms are the agreement between you and Master of Malt when you purchase a product from us. Highlights include a summary of your key legal rights as a consumer, your right to return and request a refund if a product doesn’t meet your expectations, and details about delivery.
Privacy and Cookie Policy This is where we set out how we process your personal information when you interact with us, such as when accessing and shopping at the Master of Malt website, interacting with our staff, and participating in competitions. You will also find details about data protection rights and how you can exercise your rights.
Prize Competition Terms and Conditions These terms apply to all prize competitions hosted by us whereby you buy a ticket, answer a question and are entered into a prize draw if you answer the question correctly. In here, we set out the rules of the prize competition, details about winner selection and how the prize is claimed, and shipping details.
Promotion Terms and Conditions  This page sets out the terms and conditions which apply to each of our promotional offers which may be relevant to you. Such promotions include, but are not limited to, our price match promise/guarantee promotion and “mates rates” and “family and friends” discounts promotion.
Other terms All other terms which apply between us less frequently can be found here – for example if you buy a gift voucher, redeem a voucher obtained from our refer a friend scheme, or you enter a lottery, auction or charity auction, or if  you participate in specific promotions or competitions, or if you subscribe to Master of Malt Prime.

If you have any questions about these terms, or just fancy a chat, please contact us.