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Website
• Master of Malt accepts no liability arising from errors (including
typographical) contained in, or any omissions from, this website
• Prices shown on the site for any products or services offered
are subject to change without notice. Any price changes will be notified
and confirmed to you before your order is charged.
• Prices shown for products on the site are not inclusive of
delivery charge.
Sale / Despatch
• You, and the recipient in the case of a gift, must be of legal
age to purchase and accept alcohol in both the country you place the
order and the country of destination. We suggest that you check with
your local authority to make sure that you will not be breaking any
local laws by ordering alcohol from us. In the UK it is illegal for
any person under the age of 18 to buy, or attempt to buy alcohol.
Please be advised that the legal age varies in different countries.
• We endeavor to despatch all items within 24 hours, UK delivery is usually made via next day service which requires a signature.
Overseas consignments may be sent by DHL.
• Goods must be paid for in full prior to despatch.
• All products offered are subject to availability and we cannot
guarantee availability of the products listed.
UK Delivery
• On receipt of your goods please check the items carefully
and notify us immediately of any items that are incorrect or incomplete.
• In the event of receiving damaged goods, you must notify us
immediately and we may ask you to confirm this in writing. Do not
return the goods unless instructed by us.
• We cannot accept any liability for delayed or non-delivery
of goods due to misinformation or an incorrectly supplied delivery
address or a mistake by the carrier.
• If a parcel is returned due to an incomplete or incorrect
delivery address supplied by you, the customer, we reserve the right
to charge the appropriate carriage fee to re-send.
• If you do not wish the goods to be re-sent we will at our
discretion refund the value of the goods, but we are sorry we are
unable to refund the original carriage fee.
• We accept no liability for goods required for a specified
date, which fail to arrive due to circumstances beyond our reasonable
control. We will always do our best to achieve your deadline but please
order in sufficient time for time-critical items.
• Local taxes and excise duties are the responsibility of the
customer.
• We cannot be held responsible for any orders
which are seized, impounded or have additional duty charged on them
by Customs.
Returns
• Unwanted goods that have been correctly supplied will only
be accepted for return at our discretion. You must contact us for
authorisation before returning any items. It will be your responsibility
to ensure the goods are returned in a re-saleable condition. We regret
we are unable to refund any carriage costs.
Your statutory rights are not affected by any of the above.
If you have any problems or questions then please don't hesitate
to
contact us.
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