Praise for our service

"Very many thanks for your siwft processing and speedy shipping of my order. The bottle arrived with my friend this morning, and he is delighted to have received such a well presented (and tasty) present. Please accept my thanks for your companies excellent cutomer service."

Andrew Bosher, Port Talbot, Tuesday 9th October 2007

"Hugely impressed with the service, I have no doubt we shall be contacting you further as will all of our friends and acquaintances who decide to take note of our asccolades. Thank you so very much."

- Bryan Marshall, Mansfield, Thursday 6th September 2007


"Received the order today. Excellent. A great service."

- Willie Garvie, Perth, Wednesday 29th August 2007


"Present recieved on time and gratefully accepted. Well done for the prompt and very efficicient service."

- Vinod Mehroke, Herne Bay, Friday 24th August 2007


"I recently ordered a personalised bottle of whisky from your company and would like to thank you for your excellent product and customer service. When I inadvertently mis-spelt the recipient's name your staff could not have been more helpful in rectifying my mistake for me - much to my relief! In these days of call centres and automated responses it was refreshing to receive personal service. I was delighted with the label, the product and the delivery service and would have no hesitation in recommending your company. Please pass my thanks to your staff."

- Anna Hutcheon, Glasgow, Sunday 12th August 2007


"Thank you so much for the extremely quick delivery of my order. I couldn't believe it arrived the day after ordering! The label looked fantastic, am sure the whisky will taste good too!"

- Angela Ryan, Dorset, Wednesday 8th August


"My brother has enjoyed a few 'drams', and phoned me to say that it was the most luxurious and extraordinary scotch that he has ever tasted."

- Jonathan Sadick, Worcester MA (USA), Saterday 4th August 2007


" Wonderful service - it was at the office when I arrived this morning. I will definitely be using you again. I'm sure he will love it. Thank you very much."

- Tara Boukallouch, Ramsgate, Thursday 2nd August 2007


"The customer care I received from yourselves was outstanding - You were faced with a challenge and all expectations were exceeded and the recipient of the gift was over the moon!
Thank you Master of Malt - you offer an excellent caring service - I will definitley recommend you (in fact I already have!) and use you again when an occassion arises........"

- Helena Edwards, Liverpool, Tuesday 17th July 2007


"Just to let you know the whisky has arrived and is just what I wanted -many many thanks for your very kind and efficient service."

- Hazel McTaggart, Capita Group Plc., Wales, Tuesday 17th July 2007


"Thank you Beatrice! You are the BEST!
The label is perfect and I am excited about its arrival and reaction.
Too bad about the strike-hope they settle soon and to all sides satisfaction.
Thanks to you and the rest of the team that touched this transaction. Please take the liberty of sharing it with your supervisor as feedback for you and the others, Kerry and Stefan that worked with you on this. They should know what a great - customer focused team they have in their employ!"

- Ann Walsh, Bernardsville (USA), Friday 13th July 2007


"The bottle arrived safe and sound today. I would just like to say a big thank you to Master of Malt. This is the second time I have used your company and I have to say that your service has been second to none. I am passing your details on to all friends and family."

- Emma Foster, Falkirk, Friday 13th July 2007


"Just a quick note of thanks for our order, prompt service and quality of the product. The recipient was made up (I did not know he was a whisky fanatic at the time of ordering) and the detail of the personalised label really made this a great present. Well done!!"

- Alan Brooks, Ashford, Monday 9th July 2007


"The site was informative and easy to use, provided what we were looking for, sent us a draft copy and once agreed replied with confirmation of the order. A good efficient and speedy service at all stages - which makes a refreshing change. We opted for the presentation box - good decision on my part (you might like to consider offering the option of name or initials on the box?).
I will have no hesitation in recommending Master of Malt and using it again and please feel free to quote me

We'll definately be using Master of Malt in the future - the service etc has been excellent."

- Margaret Young, Hampshire, Monday 2nd July 2007


"Many thanks! My father in law received his bottle and is absolutely ecstatic! Just wanted to say thank you!
You provide great products at great prices for those who like a tipple or two and your service makes that usual boring bottle something special! Good luck in the future and no doubt you will hear from us again!

Once again, many thanks!!!"

- Mandy To, Fife, Sunday 24th June 2007


"Please accept my sincere thanks as received yesterday. WOW 24 hours, what a fantastic service. It is very much appreciated.
This is the second time I have used you and you really are brilliant."

- Valerie Agnew, Stevenage, Thursday 21st June 2007


"Thank you for your prompt attention and excellent service."

- Robin Evans, Faversham, Thursday 21st June 2007


"Just wanted to express my sincere thanks for all your help with this order. It arrived on my dad's birthday and he was over the moon. The personalised label was a lovely touch and I will be recommending your service to others in the future."

- Claire Mitchell, Fife, Sunday 17th June 2007


"My order arrived today and I just wanted to say thanks - it is fabulous and I only hope I can keep it a secret until next week!
Of course you can quote me. I believe that if a product or service is good then it is worth saying so - too many people only take the time to complain and not to congratulate."

- Amanda Watts, Basingstoke, Friday 1st June 2007


"Thank you for your very prompt and helpful service.
I should be delighted if you wish to quote my comments. It is really refreshing to deal with an organization that goes out of its way to help their customers and I am extremely impressed.

Good luck for the future, as you deserve it and I shall definitely be passing on my recommendations to all my friends & acquaintances."

- Mervyn Smith, Guilford, Wednesday 30th May 2007


"I would just like to extend my thanks for the exceptional service I have received from your company following the above order. Despite only placing the order yesterday, it duly arrived, as promised, this morning. It is very rare these days to find a company which actually does what they say they will do with regard to delivery times, customer service etc.

I will have no hesitation in using your company again and will certainly recommend you to others.

Once again, many thanks"

- Tracey Gibson, St Neots, Friday 13th April 2007


"I would just like to extend my thanks for the exceptional service I have received from your company following the above order. Despite only placing the order yesterday, it duly arrived, as promised, this morning. It is very rare these days to find a company which actually does what they say they will do with regard to delivery times, customer service etc.

I will have no hesitation in using your company again and will certainly recommend you to others.

Once again, many thanks"

- Tracey Gibson, St Neots, Friday 13th April 2007